Last updated: 23 October 2026
We want you to feel safe when you join a course. This page explains how refunds and cancellations work.
7-day refund
If a course is not right for you, you can ask for a full refund within 7 days of buying it, as long as you have watched less than 25% of its lessons.
You do not have to give a reason.
What counts as watched
A lesson counts as watched once your course dashboard shows it as complete. This happens when you finish the lesson video or press “Mark as complete”.
You can see how much of a course you have watched in the progress bar on your dashboard. We use the same number.
How to ask for a refund
Email queries@sachingopal.com from the email you used to buy the course. Please include:
- Your name.
- The course name.
- Your order number or Razorpay payment ID. You will find it in your payment receipt email.
We will reply within 2 working days to confirm.
When you get your money back
Once we approve the refund, we start it within 3 working days.
The money goes back to the same card, UPI or bank account you paid with. Banks usually take 5 to 7 working days to show it in your account.
We do not charge any fee for a refund.
What happens to your access
When a refund is approved, your access to that course ends.
After 7 days
After 7 days from the date of purchase, we do not offer refunds.
We also do not offer refunds once you have watched 25% or more of a course’s lessons.
The only exception is if we cancel a course before it is delivered, or cannot deliver what the course page promised. In that case you get a full refund at any time.
If we close a course
If we ever close a course, we will give you at least 60 days’ notice, so you have time to finish it.
If we cancel a course before it is delivered, you get a full refund.
Live sessions
If we move a live session, we will give you a new time.
If you cannot attend any of the new times we offer, write to us. We will work something out with you, such as a recording or a seat in the next batch.
If you miss a live session yourself, we will share a recording where possible. A missed session on its own is not a reason for a refund.
Cancelling a purchase
Our courses are a one-time payment. There is no monthly charge to cancel.
If you bought a course by mistake, just ask for a refund within 7 days as above.
When we may refuse a refund
These are the only reasons we may refuse a refund that is asked for in time:
- The account was shared with others, or course material was copied or posted elsewhere.
- The same person has already had a refund on the same course before.
Payment problems
If money was taken from your account but you did not get course access, write to queries@sachingopal.com with your payment details. We will either give you access or refund you in full.
If you were charged twice, we will refund the extra payment.
Contact
Email: queries@sachingopal.com
Phone: +91 99725 26250 (WhatsApp)